Privacy Policy — Iwaypay

1. Information We Collect

• Account Information: name, email, mobile number, and profile information you provide.
• Transaction Data: payments, recharges, refunds, UPI IDs or bank details required to complete payments.
• Device & Usage: device identifiers, IP address, browser, and usage analytics to improve the app.
• Support Data: messages and logs when you contact customer support.

2. How We Use Your Data

• To process payments, recharges, and refunds.
• To validate identity and prevent fraud.
• To send transactional notifications (SMS / email) and important service communications.
• To analyze and improve our services and user experience.

3. Sharing & Third Parties

We may share the minimum necessary information with:

• Payment processors and banks to complete transactions.
• Regulatory or legal authorities if required by law.
• Service providers who help us run the app (analytics, hosting) under strict confidentiality.

4. Security

We use industry-standard measures to protect your data at rest and in transit. However, no system is completely secure — please keep your account credentials private.

5. Cookies & Analytics

We use cookies and analytics to understand app usage and improve features. You can control cookies via your browser or device settings.

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes described, comply with legal obligations, or resolve disputes.

7. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate data.
• Deletion: Request account deletion and removal of your data (see top of this page for how to contact us).
• Restriction or objection: In certain cases, you may object to how we process your data.

8. How to Contact Us